Privacy Policy
PRIVACY POLICY
THE FIT LIFE ALGARVE
Last updated: 24 October 2026
Website: www.thefitlifealgarve.com
1. Introduction
At The Fit Life Algarve, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, book a class or use our services.
We process personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.
2. Who We Are
The Fit Life Algarve provides personal training, strength and conditioning, Pilates and other fitness and wellness services in the Algarve, Portugal.
The business is currently operated by Jennifer Katherine Dubois as a sole trader.
Business details
Legal name: Jennifer Katherine Dubois
Trading name: The Fit Life Algarve
NIF: 292880726
Address: Figueiral Park 1E, Rua Cristovao Pires Norte, 8135-117 Almancil
Website: www.thefitlifealgarve.com
Email: thefitlifealgarve@gmail.com
Jennifer Katherine Dubois is responsible for the personal information processed by The Fit Life Algarve.
3. Information We Collect
Depending on how you interact with us, we may collect:
Personal information
Name, email address and telephone number.
Billing information, where required.
Information provided when contacting us or enquiring about our services.
Booking and payment information
Class bookings and appointment history.
Services purchased and attendance records.
Payment and transaction information.
Fitness-related information
We may record relevant client notes within Mindbody to help us provide appropriate and personalised training.
Where necessary, these notes may include information voluntarily shared about injuries, physical limitations or medical conditions.
We only collect information relevant to delivering our services and take additional care when handling health-related information.
Where health information is recorded, we will ensure that an appropriate lawful basis and special-category data processing condition apply, including obtaining explicit consent where appropriate.
Website information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information and website activity.
Further details are available in our Cookie Policy.
4. How We Use Your Information
We use personal information to:
Manage bookings, appointments and payments.
Deliver personal training, Pilates and other services.
Communicate important information about bookings or services.
Respond to enquiries and provide customer support.
Maintain appropriate client records.
Meet accounting and legal obligations.
Send newsletters, updates and promotional communications where permitted.
Understand website performance and improve our services.
Measure the effectiveness of our advertising, where you have consented to relevant tracking.
Depending on the purpose, we process information on the basis of contractual necessity, legal obligations, legitimate interests or consent.
Where consent is required, you can withdraw it at any time.
We do not use clients' health information for advertising purposes.
5. Bookings, Payments and Third-Party Services
We use trusted third-party platforms to help operate our business.
These include:
Mindbody: Class bookings, appointment management, client records, payments and certain marketing communications.
Stripe: Processing card payments.
Mailchimp: Newsletters and email marketing.
Squarespace: Website hosting and functionality.
Google Analytics: Understanding website traffic and performance.
Meta: Advertising measurement and marketing through Facebook and Instagram.
We also accept payments by bank transfer and cash.
These providers may process personal information according to their own privacy policies and applicable data protection agreements.
Some providers may process information outside the European Economic Area. Where international transfers occur, appropriate legal safeguards must apply.
We do not sell our clients' personal information.
6. Marketing and Cookies
We may send newsletters, studio updates, special offers and information about our services through Mindbody or Mailchimp.
We send electronic marketing communications where we have the consent required by law or another applicable legal permission.
You can unsubscribe at any time using the link provided in our marketing emails or by contacting us.
Our website also uses cookies and similar technologies.
Essential cookies support website functionality, while analytics and advertising technologies help us understand website activity and measure marketing performance.
Non-essential cookies, including Google Analytics and Meta Pixel tracking, are subject to your consent.
You can manage your preferences through our website's cookie settings.
For more information, please see our Cookie Policy.
7. Data Storage and Security
We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure.
Access to client information is limited to those who need it for legitimate business purposes.
We retain personal information only for as long as necessary to provide our services, meet legal obligations or address legitimate business requirements.
Financial records are retained for the periods required under Portuguese law.
Marketing information is retained while you remain subscribed, subject to any records needed to respect your unsubscribe request.
Client and booking records are retained for the duration of our relationship and for any additional period justified by applicable legal requirements.
Where information is no longer required, it will be securely deleted or anonymised.
8. Your Rights
Under GDPR, you have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information where legally applicable.
Restrict or object to certain processing activities.
Request data portability where applicable.
Withdraw consent at any time.
Exercise applicable rights concerning automated decision-making.
To exercise your rights, contact:
We will respond within the timeframes required by GDPR, normally within one month.
You also have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD).
9. Children and Minors
We occasionally provide services to clients under the age of 18.
Where required, we obtain appropriate parental or guardian authorisation and take additional care when handling minors' personal information.
10. Changes and Contact
We may update this Privacy Policy to reflect changes in our business, services or legal obligations.
The latest version will always be available on our website.
For questions about this policy or your personal information, please contact:
The Fit Life Algarve
Jennifer Katherine Dubois
Figueiral Park 1E, Rua Cristovao Pires Norte
8135-117 Almancil, Portugal
thefitlifealgarve@gmail.com